IPA White Paper: Human Resources Development
in ICT industry 2014
Cat: ICT
Pub: 2014
#1407b
IPA (Information Promotionn Agency, Japan)
14529u/18208r
Title
IPA White Paper: HRD 2014
情報処理産業機構 IT人材白書2014
Index
- Introduction:
- Business shift of IT industry and IT HR:
- Globalization of IT industry and IT HR:
- Web engineer:
- Diversity Management:
- Mobility of IT HR:
- Creator of new business or new services:
- IT security specialist:
- Industry segmented specialist:
- Agile software development specialist:
- IPA Passport Test:
- Evaluation of Practical education:
- HRD target of Academia and IT Vendor:
Why?
- The envrionment of HRD in ICT industry in Japan is remarkably changing, due to:
- proliferation of cloud computing, smart phone & tablet.
- decrease of work force by the trend of aging society of Japan.
- IT HR is required by many related industries.
- being more creative new ideas or producing new business through active utilization of ICT technologies than passive usage of the given product.
- 日本におけるIT産業のIT人材を巡る環境は著しく変わりつつある。その理由は
- クラウド、スマホ等の普及
- 少子高齢化による労働力減少
- IT人材は他の多くの産業に関連
- ソフト製品の単なる利用からrIT技術の積極的な利活用を通じての新規アイデアおよび新ビジネスの創出
Original resume
Remarks
>Top
0. Introduction:
- Research through Oct 4-23, 2013 from many organizations:
- IT Vendors: CSAJ, JISA, JUAS, and regional organizations
- Return of questionnaire: 27%; 790 out of 2959 0rganizations
- IT Users: JEITA, JUAS, etc.
- Return of questionnaire: 12%; 348 out of 2978 organizations
- Academia: Universities, Post-graduates, Vocational schools
- Return of questionnaire: 12%; 348 out of 2978 organizations
0. 序文:
- 情報処理産業機構が、ITベンダ、ITユーザ、大学研究機関等に精力的にアンケート調査を行い、IT人材育成についての白書を発表した。
>Top
1. Business shift of IT industry and IT human resources:
- IT Vendor:
- Globalization, new business, service oriented, agile management, new value creation.
- shift to making full use of company's strengths.
- creativity matters, than simple repetition of making.
- diversity management and mobility of HR.
- IT User:
- Globalization and new business development
- fusion of IT and business; interdisciplinary new market
- Academia:
- Super ICT HR.
- HR who has basic knowledge and broad horizon.
- IT human capital model:
- being professional who can create new value.
- global and future-oriented personnel
- HR who can create or innovate valuable future.
- Employment Diffusion Index (DI):
- IT HR is sufficient: 2009 -2011/10
- IT HR is insufficient: 2011/11 -
- IT HR in IT Vendors in category and levels: <Chart-1>
Private sector statistics
Estimation
Classification of IT HR
in IT Vendor
# of Companies
# of employee
# of IT HR (a)
% or (a)
Customized SW development
14,832
746,825
565,347
69
Data processing service
2,453
151,143
91,593
11
Electric appliance manufacture
8,432
230.418
62,365
8
Embedded SW development
1,843
53,111
29,530
4
Computer manufacture
467
137,579
28,109
4
Package SW development
724
34,035
26,343
3
Memory devices manufacture
696
17,923
4,929
1
Total
29,447
1,372,034
819,000
100
- IT HR in IT Vendors: <Chart-2>
Category of IT HR
in IT Vendor
Industrial leaders
Leaders
Total # of IT HR
% of IT HR
Application engineer
21,122
64,054
297,494
36
Project Manager
8,567
25,978
120,655
15
Consultant
7,119
21,588
100,262
12
Operation service engineer
5,918
47,947
83,353
10
Infrastructure engineer
5,705
17,300
80,349
10
Instructor, etc.
3,981
12,074
56,075
7
System Architect
3,265
9,900
45,979
6
Corporate business planning
2,032
6,162
28,617
3
Data & contents analyst
441
1,338
6,216
1
Total
58,150
176,340
819,000
100
- IT HR in IT Users: <Chart-3>
Category of IT HR
in
IT User
Small Bz (101-300)
Mid Bz (301-1000)
Large Bz (1001 -)
Total employee
Manufacturing
1,158,413
1,120,907
2,244,896
4,524,216
Wholesale & Retail
747,280
699,277
904,989
2,351,546
Public service
104,913
280,562
1,958,979
2,344,454
Medical & Welfare
747,702
579,503
574,362
1,901,567
Transportation & Post
470,221
336,642
69,4541
1,501,404
Other services
341,916
344,846
421,629
1,108,291
Finance & Insurance
85,357
146,696
832,646
1,064,699
Construction
202,772
187,514
326,752
717,038
Education
123,724
137,060
295,179
555,963
Multi services
72,270
124,239
258,272
454,881
Professional service
143,110
143,659
164,869
451,638
Real estate & Rental service
105,325
108,266
145,127
358,819
Hotel & Restaurant
117,258
8,4527
118,041
319,826
Daily Life & Entertainment
140,621
93,889
83,348
317,858
Telecommunication
65,537
53,550
140,449
259,536
Electricity, Gas & Water utility
10,868
11,503
155,680
178,051
Agriculture & Forestry
8,540
7,830
1,803
18,173
Mining
3,030
2,337
5,736
11,103
Fishery
3,803
352
0
4,155
Total
4,532,375
4,172,178
7,360,880
16,065,433
Ration of IT HR
2.8%
2.0%
0.9%
1.7%
# of IT HR
126,907
83,444
66,248
276,000
- IT HR in IT Users in category and levels: <Chart-4>
Category of IT HR
in IT User
Industrial leaders
Leaders
Total # of IT HR
% of IT HR
IT Strategist
2,071
6,343
30,607
11
Application engineer
21,122
64,054
297,494
36
Project Manager
8,567
25,978
120,655
15
Bz Process Designer
2,732
8,368
40,377
15
System Architect
3,265
9,900
45,979
10
Consultant
7,119
21,588
100,262
12
Operation service engineer
5,918
47,947
83,353
10
Infrastructure engineer
5,705
17,300
80,349
10
Instructor, etc.
3,981
12,074
56,075
7
Corporate business planning
2,032
6,162
28,617
3
Data & contents analyst
441
1,338
6,216
1
Total
58,150
176,340
819,000
100
- Total IT HR: There are 819 K (75%) in vendor side, while 276 K (25%) in user side.
- Advent of cloud computing:
- 2006: jargon of Cloud computing appeared:
- 2008: Google App engine EC2; Microsoft Azure published; Salesforce.com was awarded Good Design.
- Users show interest in using SaaS, PaaS, and IDC services. But IT vendors stick to make customized software.
- Customization of cloud services, including integrating peripheral subsystems is still high.
- Customization tends to shift from central system to peripheral subsystems, probably due to users business shift.
- Propose-base marketing is growing (about 29%) from conventional one (still 71%).
- Ratio of customized SW development by IT Vendor: <Chart-5>
Size of IT Vendor
# of employee
Ratio of customized SW development
0 -20%
21 -79%
80 -100%
30 ≦
34.0%
30.5
35.5
30 - 100
29.1
40.6
30.3
100 -300
18.9
44.7
36.5
300 -1000
22.8
47.4
29.8
1000 ≧
15.8
52.6
31.6
- The ratio of HRD for non-conventional customized SW development in IT Vendor: <Chart-6>
Prime contractor ratio
Not consider
Planning HRD
Doing HRD
Others
0 - 20%
57.7
14.8
24.8
2.7
21 -79%
46.5
17.4
31.4
4.7
80 -100%
44.1
21.7
31.9
2.4
- In the above 'Not consider' response, why they are not considering HRD for non-conventional customized SW development in IT Vendor?: <Chart-7>
Prime contractor ratio
No bz model
No HR
No skills
No chance
Imp. by exist HR
Other
0 - 20%
57.3%
3.1
7.3
11.5
14.6
6.3
21 -79%
46.4
2.4
6.0
19.0
21.4
4.8
80 -100%
48.8
13.8
6.
11.4
10.6
8.9
- In performing HRD, it should define the necessary knowledge and capability, as well as the quantity of HR. But it is difficult to promote it without establishing business model, which is typical for the secondary contractors.
- Even certain portion of prime contractors responded that they didn't recognized the necessity of challenging new business. They still stick to their current business of customized SW development.
- However user companies are needed to pursue strategic use of IT technology, for which they should have definite strategy to perform their strength. Thus, HRD is also essential for user companies.
- It is key for the top of both vendor and user companies to have strong message and exert strong leadership in HRD
1. IT企業のビジネスシフトとIT人材:
- ITベンダ
- ITユーザ
- 教育機関
- IT人材像
- 雇用動向
- 雇用DI:日銀短観より
- 2011/11より改善
- <表1>
ベンダ企業におけるIT人材総数
82万人
- <表2>
ベンダ企業におけるIT人材の職種・レベル
- <表3>
ITユーザ企業におけるIT人材総数 (職種別) 28万人
- 製造業
- 卸売・小売業
- 公務
- 医療・福祉
- 運輸・郵便業
- IT人材は平均1.7%
- <表4>
ITユーザ企業における職種・レベル別IT人材内訳:
- 結局IT人材の分布
- ベンダ側に82万人(75%)、ユーザ側に28万人(25%)存在
- 米国とは比率が逆転
- クラウドコンピュータ到来
- 2006以降
- IT人材の役割の意識変化
- 但しまだ従来型SW開発中心 70%
- 以外に着手しているか
- <表5>ITベンダにおける受託開発比率 (対売上)
- 小規模ITベンダほど受託開発比率が高い
- 但し、中堅規模ベンダ(300-1000)では逆転あり
- 中堅規模ベンダは、1次受託比率が高い→受託開発に依存
- <表6>受託開発以外での人材開発実施検討中ベンダ
- 一次受託比率が高い→企業安定→やや新たな人材育成の検討余裕?
- <表7>受託開発以外の人材開発¥未実施ベンダの理由
- ビジネスモデルなし
- 人材量不足
- 人材の知識スキル不明
- 育成の場なし
- 既存人材では対応不可
- →未実施の理由はいろいろ
- 今後ビジネスシフトは不可避:その理由は
- クラウドCpの進展
- グローバル化の進展
- 受託開発規模の縮小
- 海外ベンダとの価格競争
- ベンダの生き残り策必須
>Top
2. Global development and IT HR:
- Ratio of business activities of IT Users in overseas and domestic: Overseas activities is done in 67.0% of user companies; globalization in user companies are almost comprehensive. <Chart-1>
IT User
Doing
Not doing
NA
Domestic sales
87.9%
9.6
3.4
Domestic production & procurement
82.2
12.1
5.7
Overseas sales
60.3
32.5
7.2
Overseas production & procurement
53.7
36.2
10.1
Overseas R&D
19.0
62.1
19.0
Overseas other activities
5.7
43.4
50.9
- In global IT User companies, whether they have IT division (53.5%) or IT staff in overseas? (41.4%)
- Who is responsible of IT management, HQ or overseas office?: <Chart-2>
IT User
Domestic (HQ)
Overseas
Overseas
Overseas
IT Strategy & Planning
52.5%
38.4
6.1
3.0
IT Investment Management
31.3
61.6
4.0
3.0
IT HR Strategy
21.2
69.7
4.0
5.1
System Development & Operation
15.2
71.7
9.1
4.0
IT HRD
14.1
75.8
3.0
7.1
Recruiting of local IT HR
8.1
889
0.0
3.0
- Insufficiency of global IT HR in IT Vendor & IT User: <Chart-3>
Quality & quantity sufficient
Quantity insufficient
Quality insufficient
Quality & Quantity insufficient
IT Vendor
7.2%
12.6
5.4
74.8
IT User
8.9%
5.2
5.2
80.9
- Capability required for global HR: <Chart-4>
Capability
IT Vendor
IT User
Communication
67.0%
68.7%
Foreign language
63.4
47.4
Management
46.4
48.3
Technology
42.0
27.5
Leadership
41.1
50.2
Negotiation
38.4
49.3
Diversity acceptance
37.5
26.1
Local commercial customs
33.0
22.7
Overseas business knowledge
30.4
43.1
Stress tolerance
29.5
22.3
Idea & Planning
15.2
18.5
Local history & culture knowledge
11.6
5.2
Overseas experience
6.3
5.7
Others
0.9
1.9
2. グローバル展開とIT人材:
- <表1> ITユーザ企業のグローバル展開状況:
- 70%が海外展開中
- <表2> グローバルITユーザ企業の国内・海外の役割分担
- <表3> グローバルIT人材の不足感
- ほとんど(80$)が質・量共不足
- <表4> グローバル人材に求められる能力
>Top
3. Web engineers:
- Know-how required for Web engineers: <Chart-1>
Web-related know-how
Web Company
IT Vendor
IT User
Client Bz Analysis & Planning
71.2%
75.1
69.9
Web technology
46.3
23.8
11.0
Data analysis
30.6
5.3
11.6
Application technology
27.3
46.5
23.8
Smart device
22.3
7.4
6.7
PM methodology
19.0
33.7
29.6
Info. security
14.9
15.1
40.0
Network
12.4
19.7
25.5
Database
12.4
12.1
13.0
System infrastructure
7.4
21.4
28.1
Open Source SW
5.8
10.9
3.8
SW engineering
0.8
5.4
2.9
Others
1.7
1.7
1.2
- Human power required for Web engineers: <Chart-2>
Human quality
Web Company
IT Vendor
IT User
Problem solving
62.8%
69.5
72.0
Self-motivation
43.0
49.2
40.2
Idea & Planning
42.1
25.1
30.0
Agility
33.9
14.2
20.7
Logical Thinking
27.3
24.7
35.8
Collaboration & Teamwork
23.1
35.8
23.9
Leadership
19.0
34.5
25.7
Diversity Acceptance
14.0
10.3
13.1
Stress Tolerance
13.2
15.3
8.7
Management Capability
11.6
12.2
17.2
Others
0.0
0.5
0.9
- How and where IT HR are learning? <Chart-3>
How IT HR are learning
Web engineer
IT Vendor
IT User
Self-education by Web/Books
78.0%
69.3
69.4
External training
27.3
22.0
33.1
Internal training
25.9
31.0
24.3
IT-related Academia
13.8
7.6
11.4
External workshop/community
10.6
2.8
6.4
Internal workshop/community
10.2
7.4
6.8
eLearning
9.2
6.7
6.2
Others
4.0
8.2
5.0
- What IT HR are learning about Web technology?
- Operation of Web services (retrieval, portal, news provider)
- Web bz consulting and data analysis
- Web site designing and Web contents making
- Cloud related application service (SaaS, PaaS)
- Web IT HR are mostly mid-career recruit
- OJT of Web technology is difficult due to rapid changing.
- Creativity, Design powers and Agility are required for Web IT HR.
3. Web技術者:
- インターネット専門職とSE旧人倍率の比較
- <表1>Web技術者に必要な能力
- PM手法はITベンダ、ITユーザに比べ重視しない傾向→Webは少人数での開発中心
- <表2>Web技術者に必要な人間力
- 発想・企画力、スピード感が重要
- →今までにないWebサービスを期待
- <表3> IT HRはどこで勉強しているのか?
- 新しい技術は社外から?
>Top
4. Diversity management:
- Diversity management takes in diversification of age, gender, nationality, life environment, and cultural background to cope with global competition and develop new business in new market.
- Also Japan shows constant less-children and aging society.
- Ratio of women: There is no clear correlation between ratio of women staff and company size: <Chart-1>
IT Vender: # of employee
5% <
5-10%
10-15%
15-20%
≦ 20%
30 ≦
31.4%
10.8
15.5
12.4
29.9
30-100
14.4
18.2
23.3
14.0
30.1
100 -300
6.3
17.2
26.4
25.9
24.1
300 -1000
6.0
7.5
23.9
28.4
34.3
< 1000
3.8
11.5
308
34.6
19.2
- Utiliazation of Junior/Senior HR in IT Vendor: <Chart-2>
IT Vendor: # of employee
Use of Junior
Use of Senior
30 ≦
8.8%
6.4
30-100
15.5
6.1
100 -300
18.3
11.1
300 -1000
8.5
11.3
< 1000
8.2
15.2
- Only 3.5% of companies have Diversity Promotion Team or Staff:
- Jobs of Women in IT Vendor: There are specific jobs which show relatively high ratio of women staff: from higher to lower ratio of women <Chart-3>
IT Vendor: # of employee
5% <
5-10%
10-15%
15-20%
≦ 20%
IDC service (housing, hosting)
3.5%
8.8
24.8
31.9
31.0
Web site operation & Web services
10.0
10.9
19.1
25.5
34.5
Other operation service (remote monitoring, calculation)
6.4
10.0
27.9
25.7
30.0
Web site design & Web contents
14.8
9.9
19.2
20.9
35.2
Purchase & customise PKG SW
10.1
10.5
27.0
23.0
29.4
Develop & sell PKG SW
13.1
10.4
21.9
23.5
31.1
ASP service
12.5
9.2
20.8
30.0
27.5
Smart phone/tablet APP development
11.2
12.8
23.0
26.2
26.7
Operational reform & system consulting
12.4
15.3
20.3
23.2
28.8
Proposal based development (Bz sphere)
14.5
13.0
23.9
20.8
27.8
Proposal based development (Technology)
15.1
14.5
22.4
20.5
27.6
Customized SW development
14.5
14.9
24.1
19.7
26.9
System engineering service (SES)
14.2
19.7
20.9
19.3
26.0
Embedded SW development
17.6
18.7
27.8
17.6
18.2
- Important issues of Diversified HR (2013): <Chart-4>
Issues to be solved
%
Awareness of top management
37.0
Awareness of employee (women, foreigners, etc.)
29.0
Corporate support system
27.7
Awareness of middle management
20.6
Establish Career model
14.4
Personnel management system
12.7
Awareness of bz partner
7.2
Others
2.7
- Category of higher ratio of women employee: <Chart-5>
Higher ratio of women employee
%
Medical & Welfare
78.4
Hotel & Restaurant
63.6
Life service & Entertainment
59.9
Education & Learning
52.9
Finance & Insurance
52.6
Wholesale & Retail
50.8
Multi services
43.8
Other services
43.0
Academia & Research
35.2
Real estate & Rental
34.8
Manufacture
28.8
IT & Telecom
24.0
Transportation & Post
19.3
Construction
15.0
Electricity, Gas, Water utility
11.1
4. ダイバーシティ・マネジメント
- ダイバーシティ活用
- <表1> ITベンダにおける従業員規模別女性活用度
- 女性従業員は企業規模と相関関係なし
- <表2> ITベンダにおける若手/シニア活動度
- 若手抜擢も相関関係なし
- 中高年活用は大企業ほど多い
- <表3> 女性比率の高いIT企業の事業内容
- 表の上部ほど女性活用度髙い
- <表4> Diversity推進に関する意識変化
- Diversity推進の課題
- <表5> 産業別女性の活用比率
- ITベンダを含む情報通信業は24%で他産業と比較しても低い
- 女性IT技術者のキャリア形成の困難
- 管理職の割合:どの年代も女性管理職は10%未満→女性のキャリアが閉ざされている?
- 30代以降管理職は男性傾向大
>Top
5. Mobility of IT human resources:
- Wher are capable IT HR?
- Ratio of Mid career recruit: (Chart-1)
Mid career IT HR / total IT HR (2012)
%
# of IT HR
Mid Career
IT HR
IT Vendor
3.4
819,000
27,846
IT User
3.6
276,000
9,936
Web Bz
27.1
NA
NA
Total
1,095,000
37.782
- Just before job of mid career recruit: (Chart-2)
IT Vendor
IT User
Non-IT User
Web company
Others
NA
IT Vendor
76.2%
7.3
3.0
2.2
8.5
2.8
IT User
51.5
9.9
5.9
2.0
4.0
26.7
Web Bz
22.8
4.9
2.4
32.5
6.5
30.9
- Job category of mid career recruit in IT Users: (Chart-3)
Job category of mid career recruit
in IT User
%
Application engineer (APS・SWD)
60.2
Infrastructure engineer (ITS)
19.0
Operation service (CS・ITSM)
15.6
Project Manager (PM)
13.1
System Architect (ITA)
7.7
Any job
7.1
Bz Planning
6.1
Consultant (MK・SL・COS)
4.8
Education (EDU)
3.8
Data Analysis, Contents service
1.2
NA
2.0
- How to recruit IT HR by Company size: Bigger companies decrease md career recruit.
(Chart-4)
Company size
New graduate
Mid career recruit
Recruit from partner
Others
30 ≦
32.8%
47.1
12.3
7.8
30-100
60.8
31.0
6.1
2.1
100 -300
74.4
18.3
5.6
1.7
300 1000
90.1
8.5
1.4
0.1
< 1000
93.9
6.1
0.0
0.0
5. IT人材の流動性:
- 優秀なIT HRはどこにいるのか?
- <表1> 中途採用比率
- 中途採用規模は年間約38,000人
- Webビジネス企業が多く中途採用した。
- <表2> 中東採用者の直前業種
- <表3> ITユーザにおける中途採用の職種
- <表4> 企業規模別IT人材の採用方法; 大企業ほど新卒採用に依存
>Top
6. Creator of new business or new service:
- Gap of awareness and actual situation:
- Many companies (75.9%) recognize necessity of HR who can create new business or new service, but few companies could actually secured such HR; 4.4% of IT Vendor, and 4.5% of IT User. Thus discovery, talent training, and utilization of such HR are dragging.
- In IT industry, HR is the only resource who can create new bz or new service.
- More investment to HR (or Human Capital) is urged from mid-long viewpoint.
- Why talent training of HR who create new bz or new service?: <Chart-1>
Reasons why insufficient talent training
IT Vendor
IT User
Insufficient investment for HRD
46.5%
40.7
No talent training place through experience
30.2
27.0
No knowledge or skills how to HRD
18.6
20.6
Depend on external HR
18.6
18.6
No idea about quantity of needed HR
7.0
4.9
No idea what to do
2.3
24.5
Others
9.3
9.8
- Making creative space or opportunity: <Chart-2>
Fostering place or opportunity
IT Vendor
IT User
Free research activity in office hours
19.4%
41.0
Proposal of new bz system
40.0
17.9
Prior investment project
33.5
33.3
New personnel management system
18.7
25.6
Collaboration of different background HR
NA
35.9
- Key issue of creation of new bz or new service:
- Enhancement of HR (personal capability)
- Eliminate fixed or stereotyped idea
- Eliminate precedent practice
- IT Fusion-oriented HR: IT+ ??? = Creation of new bz or new service.
- Internal HR is not enough.
- Open innovation through collaboration with other company in the same industry or in different industry.
- Learning in practice method
- Connecting or joining or tying or fusing engineer (to-be model):
- understand concept
- understand useful or available or effective technology
- imagine the impact
- apply the technology
- perceive the limit
- discover the new issue
- infer the outcome
- see into the trend
- Logical thinking and creative skills
- Logical thinking:
- logical or analytical way of thinking
- abstract the phenomena and exact the essence
- bird's eye view (look over) from space or time or cognition; system life cycle; or for what?
- multi view: system of systems, Engineering systems
- safety or security
- 7 SW -ilities: "USAMEPS"
- Usability: how effectively end users can use, learn or control.
- Scalability: upgrade the nodes in a fixed topology, or to add nodes.
- Availability (or Reliability); minimize MTBF (Mean Time Between Failure)
- Maintainability (or Flexibility or Testability); overall maintainability
- Extensibility; can extend the system
- Portability: run on numerous platforms
- Security: resist to unauthorized attempts
6. 新事業・新サービスを創出する人材:
- 今求められているIT人材
- <表1> なぜ育成環境が進まないのか
- 人材育成投資が不足
- 育成を行う場がない
- 必要な人材の知識スキル不明
- <表2> 育成の場の重要性
- 自由な研究活動
- 異分野との協業
- 先行投資プロジェクト
- →混成チーム+新事業+出向
- 新規事業・新サービス創出のキー
- IT融合人材??
- 繋ぐ技術者の人材像
- SWの肥大化、Smart XX、Big data等の傾向に伴い、
Safety & Security重視の技術者
- 高度IT人材:
- 2012/3 CSSC (Control System Security Center)
- 2つのスキル:科学的分析スキル&創造的なスキル
- 技術洞察力
- 概念理解力
- 技術効用理解力
- 影響推察力
- 技術適用力
- 限界推察力
- 課題発見克服力
- アウトカム推察力
- 動向変化洞察力
>Top
7. IT security specialist:
- IT Vendor & IT User's concern about information security: <Chart-1>
IT Vendor's concern
IT Vendor
IT User
Security policy, Security management
30.3%
30.2
Cyber attack, Virus
18.5
27.3
Info. Management, Privacy, IP
18.4
10.8
Security education
13.0
13.8
Response manual, rule
10.8
13.2
Internal fraud
0.9
2.2
Others
0.7
0.5
- IT Vendor's fostering Security IT HR program: <Chart-2>
IT Vendor size
Continuous support
Started support
Planed but
not yet
Not considering
Total
20.6%
30.4
13.5
32.4
30 ≦
13.7
25.5
14.7
44.1
30 - 100
19.2
33.1
17.1
28.6
100 - 300
24.4
32.2
13l3
27.2
300 - 1000
32.4
35.2
0.0
26.8
< 1000
33.3
30.3
9.1
18.2
- IT User's fostering Security IT HR program: <Chart-3>
IT User size
Continuous support
Started support
Support by oth. division
Planed but
not yet
Not considering
Total
14.9%
10.6
4.9
21,8
45.1
300 ≦
11.0
4.9
9.8
17.1
53.7
300 - 1000
9.3
8.1
3.5
29.1
50.0
< 1000
22.7
16.8
3.4
20.2
35.3
7. 情報セキュリティ人材
- <表1> ITベンダ/ITユーザの情報セキュリティ関心度
- <表2> ITベンダの情報セキュリティの取り組み状況
- 企業規模によって取り組みに差異あり
- <表3> ITユーザの情報セキュリティの取り組み状況
- 300名以下のユーザ企業では、検討していない、育成計画が実行できていないと回答
- ユーザ企業は、全てをITベンダに依存していることの不安あり
- 各開発肯定にSecurty対策を入れることが重要。
- 米国にはSecuriy specialistのエリート教育あり
- Security対策は、費用対効果だけでは判断できない
- →リスク管理の問題
- →原発事故対応も同じ
- Security Campの実施:13-22歳対象
>Top
8. Technical skill & Awareness for IT HR:
- Technical skill for IT HR: <Chart-1>
Technical Skill for IT HR
IT Vendor
IT User
PM
APP
engineer
IT Planing
BP, Design
System
Induce, OM
Client needs analysis & planning
74.9%
59.0
65.4
55.0
43.1
PM methodology
51.8
17.2
33.3
19.3
7.5
Application technology
26.6
53.4
20.5
44.0
30.8
System infrastructure technology
24.6
24.9
21.8
25.7
37.5
Info. Security technology
19.1
15.3
29.5
22.0
32.5
Database technology
12.6
22.3
10.3
13.8
30.3
Network technology
10.1
13.9
15.4
13.8
28.3
Data analysis, Statistics
12.1
9.1
17.9
10.1
14.2
Web technology
9.0
18.8
9.0
19.3
17.8
- Human power for IT HR: <Chart-2>
Human Power for IT HR
IT Vendor
IT User
PM
APP
engineer
IT Planing
BP, Design
System
Induce, OM
Problem solution
71.4%
63.3
74.4
64.2
62.8
Logical thinking
30.7
36.2
37.2
46.8
37.8
Collaboration, Teamwork
29.6
31.9
26.9
28.4
35.0
Idea, Planning
33.2
24.9
43.6
28.4
29.7
Leadership
51.8
27.1
34.6
30.3
21.1
Management
25.1
20.6
20.5
25.7
22.5
Agility
14.6
24.4
14.1
17.4
25.8
Activeness
13.1
25.5
14.1
15.6
16.7
Stress tolerance
10.1
13.1
15.4
6.4
11.7
Diversity acceptance
7.5
7.2
1.3
7.3
8.1
Others
0.5
0.5
0.9
0.9
0.9
8. IT人材の能力と意識
- <表1> IT人材にとって現状必要と間上げる技術力
- <表2> IT人材にとって現状必要と間上げる人間力
>Top
9. Agile software development specialist:
- In US 84% of companies adopted Agile SW development; recently, ie, 38% within 2 years and 12% within 1 year.
- What SW development methodology is used?: <Chart-1>
IT HR
Waterfall
Agile
Other Non-WF
Total
61.8%
15.4
22,8
IT Vender
71.0
11.0
18.0
IT User
60.8
18.5
20.7
Embedded engineer
54.1
13.3
32.6
Web engineer
53.9
21.2
24.9
- What Technology is needed NOW and in Future in using each methodology?:
<Chart-2>
Technology for IT HR
Waterfall
Agile
Other Non-WF
now
in future
now
in future
now
in future
Client needs analysis, Planning
60.3%
15.9
46.1
15.1
53.0
17.2
Application Technology
36.9
12.1
42.9
16.4
32.3
6.8
System Infrastructure
26.1
18.7
31.5
22.1
28.3
18.7
Web technology
17.1
22.0
24.3
20.8
15.8
23.0
Data analysis, Statistics
12.6
22.7
15.1
26.5
19.6
19.6
PM methodology
24.5
14.2
10.7
11.7
15.1
11.5
SW engineering
10.2
10.0
13.2
14.2
10.4
11.7
NW technology
15.4
20.6
20.2
22.1
22.3
22.1
DB technology
16.9
15.0
21.5
18.9
21.5
17.2
Info. security technology
18.9
24.6
17.0
30.3
21.3
36.2
OSS
8.6
18.4
8.5
18.3
11.1
19.1
Smart device
5.8
21.6
5.0
22.4
7.4
25/3
Others
3.2
3.8
1.6
3.2
2.3
2.6
- What Human Power is needed NOW and in FUTURE in using each methodology?: <Chart-3>
Human Power for IT HR
Waterfall
Agile
Other Non-WF
now
in future
now
in future
now
in future
Problem solution
64.7%
15.2
59.6
14.8
68.7
13.2
Logical thinking
36.6
19.5
43.2
18.9
43.0
16.2
Collaboration, Teamwork
33.4
14.9
32.2
15.1
26.4
17.0
Activeness
19.4
24.2
22.7
26.2
17.7
18.7
Leadership
34.3
29.4
23.3
30.0
24.7
28.7
Idea, Planning
27.9
34.9
35.6
30.3
34.7
31.7
Agility
20.1
25.0
22.4
27.4
23.8
26.6
Stress tolerance
13.9
16.8
9.8
16.7
11.3
19.1
Management
21.7
35.6
20.2
36.6
23.2
40.6
Diversity acceptance
6.4
22.0
6.6
20.5
7.0
24.7
Others
0.5
1.3
0.6
2.5
0.2
1.1
- Where have you learned the methodology?: <Chart-4>
IT HR
Waterfall
Agile
Other Non-WF
Self education
24.3%
44.2
36.2
Internal learning
19.6
15.1
11.7
OJT
53.1
39.1
47.9
Academia
2.9
1.6
4.3
9.
アジャイル型開発人材:
- 米国では84%の企業がアジャイル型開発を採用してきた。
- <表1> 最もよく使用する開発手法
- <表2> IT技術者が現在および将来必要とする技術力(開発手法別)
- <表3> IT技術者が現在および将来必要とする人間力(開発手法別)
- <表4> 開発手法を学習した場所
>Top
10. Result of IPA "Passport Test"
- IPA's Passport is an official IT test in Japan for the entrance of IT HR.
- Result of IPA 'Passport Test' by age: <Chart-1>
Passport Test
# of examinee
Average score
Total
Strategy
Management
Technology
19 ≦
222
546
493
521
494
20 - 24
4,840
604
557
585
557
25 - 29
6,983
618
575
599
573
30 - 34
5,046
627
586
602
587
35 - 39
4,698
628
586
602
588
40 - 44
3,540
624
582
598
584
45 - 49
2,487
617
576
590
574
50 -54
1,278
620
587
593
571
55 -59
567
614
582
587
563
60 ≧
80
613
609
586
542
Total
30,756
618
576
595
575
:
10.
パスポート試験 (年代別):
- <表1> IPAのパスポート試験結果:
- 年齢と成績とは、19歳未満以外は顕著な差がない
- →人間は知的には老化はあまりしない?
>Top
11. Evaluation of Practical education:
- Taxonomy of target:
- Level-1: Knowledge
- Level-2: Comprehension
- Level-3: Application
- Level-4: analysis
- Level-5: Synthesis
- Level-6: Evaluation
11. 実践的教育評価:
- 教育目標の分類学
- レベル1:知識
- レベル2:理解
- レベル3:応用
- レベル4:分析
- レベル5:統合
- レベル6:評価
>Top
12. HRD target of Academia and IT Vendor:
- Target of IT Skills by Academia & IT Vendor: <Chart-1>
IT Skills
Academia
IT Vendor
Application technology
62.1%
52.3
SW engineering
38.8
25.1
Statistics, Algorithm
32.0
25.7
Info. security
32.0
40.8
Data analysis
14.1
12.3
Infrastructure technology
13.6
26.6
PM methodology
8.3
22.5
Legal, Finance & Management
5.3
Å21.5
Others
2.9
1.8
- Capability required for Global HR:
Global Capability
Academia
IT Vendor
Communication
66.7%
67.7
Technology
61.3
43.7
Negotiation
48.0
40.8
Collaboration
46.6
40.8
Stress tolerance
43.1
29.4
Diversity acceptance
42.6
29.8
Leadership
33.8
45.8
Knowledge of local history & culture
19.1
9.7
Idea & Planning
17.2
21.0
Overseas experience
15.7
5.0
Management
13.2
42.9
Knowledge of local bz customs
11.3
32.4
Knowledge of overseas branch
4.4
25.2
Others
2.0
2.1
Foreign language
-
61.8
12.
教育機関とITベンダが重視する能力:
- <表1> 教育機関とITベンダが重視する能力比較
- <表2> グローバル人材に求められる能力 (教育機関とITベンダ)
Comment
- Human ability is the only source of creativity, which should be enhanced by continuous investment. This will be Human Capital, Also, this Human Capital is exceptionally tax-exempt. Even the state power cannot penetrate in our brain.
- 人間の能力は唯一の創造力の源泉である。それは継続的な投資によって高めるべきである。これは人的資本となる。この人的資本は例外的に非課税である。国家権力と言えど我々の大脳の中まで浸透できないのだ。
IPA White Paper: Human Resources Development
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Cat: ICT |
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IPA (Information Promotionn Agency, Japan) |
14529u/18208r |
Title |
IPA White Paper: HRD 2014 |
情報処理産業機構 IT人材白書2014 |
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Index |
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Why? |
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Original resume |
Remarks |
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0. Introduction:
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0. 序文:
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1. Business shift of IT industry and IT human resources:
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1. IT企業のビジネスシフトとIT人材:
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2. Global development and IT HR:
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2. グローバル展開とIT人材:
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3. Web engineers:
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3. Web技術者:
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4. Diversity management:
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4. ダイバーシティ・マネジメント
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5. Mobility of IT human resources:
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5. IT人材の流動性:
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6. Creator of new business or new service:
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6. 新事業・新サービスを創出する人材:
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7. IT security specialist:
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7. 情報セキュリティ人材
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8. Technical skill & Awareness for IT HR:
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8. IT人材の能力と意識
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9. Agile software development specialist:
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9. アジャイル型開発人材:
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10. Result of IPA "Passport Test"
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:10. パスポート試験 (年代別):
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11. Evaluation of Practical education:
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11. 実践的教育評価:
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12. HRD target of Academia and IT Vendor:
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12. 教育機関とITベンダが重視する能力:
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